Monday Sep 25, 2023

The Evolution of Consumer-Centered Experiences in Healthcare

Show Notes:
Join hosts Bryan Cush and Jay Parkinson with guest Jared Johnson, a 30-year healthcare marketing veteran and host of Healthcare Rap podcast, as they discuss the importance of meeting evolving consumer expectations in healthcare. Jared highlights the shift from consumer choices to expectations, the demand for consumer-friendly options, and the role of accessibility, availability, and visibility. He also stresses the value of virtual care in simplifying healthcare for consumers without burdening providers. Discover how consumer-centered experiences shape healthcare's future.

About the Guest:
Part consultant and part thought leader, Jared is one of the most influential voices working to accelerate the digital transformation of healthcare. When something new comes around, he’s the one who checks it out, which might explain why he frequently finds himself on the forefront of digital engagement. Jared is a digital transformation consultant, rapping keynote speaker, prolific content creator, #DigitalHealth Top 100 Influencer, host of the Healthcare Rap Podcast, and author of Connect the Docs: Put Digital Health Into Practice. When he isn’t playing digital hipster (he was podcasting before it was cool, or so he tells himself), he can be found running obstacle course races or hiking the Grand Canyon.

Learn more about Jared Johnson:

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Learn more about Jay Parkinson, MD:

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Learn more about Bryan Cush, MS:

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Learn more about Tidal Health Group:

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We would greatly appreciate your feedback or if you have an interested guest, please don't hesitate to reach out to us via email at:

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